Step into the world of Professional Services within Higher Education!
Watch and explore the career journeys of professionals within education who have built impactful paths in their roles. Ranging from student recruitment to contracts management to equality, diversity & inclusion, we cover it all!
Each conversation uncovers how professional services careers provide opportunities for growth, collaboration, and innovation.
Join us as we shine a light on the people behind the scenes. Their expertise and progression demonstrate the opportunities of professional services in Higher Education.
Episode 3 – Becky – Senior Contracts Manager

Becky Wallwork, a Senior Contracts Manager at the University of Cambridge, with over 15 years of experience across UK universities, NHS Trusts, and national research networks, has focused her career on enabling world-class research by balancing opportunities with risk. Becky shares how progressing through multiple institutions broadened her skills and perspectives, highlights a key career moment reshaping perceptions of contracts teams to better support research, and reflects on lessons learned and advice for others seeking to progress in higher education.
Episode 2 – Michele – Head of Employability

Michele Palmer is a careers and employability leader who has strengthened student outcomes across further and higher education through strategic initiatives and industry partnerships. As Placement and Employability Manager at the University of Arts London, she drives work experience and employer engagement, creating opportunities that support underrepresented students. She reflects on her journey from industry to education, her passion for coaching and equity, the milestones that shaped her career, and the lessons she’s learned along the way. Watch her full interview to learn more.
Episode 1 – Kayleigh – International Student Recruitment Officer

Kayleigh Buckingham-Pegg is a Student Recruitment Officer at the University of Warwick, inspiring others to grow and thrive in their careers. In this interview, she reflects on her journey in Higher Education. She looks at how she built a rewarding career, stand-out moments, and her advice for fulfilment in your own work. Watch the full interview to discover Kayleigh’s story and how she’s making an impact through her passion for connecting people with opportunity.
